SHIPPING

DOMESTIC SHIPPING

Please allow up to 3 days for processing and dispatching your shipment. We’ll do everything we can to ensure a speedy delivery. Additionally, CUATRO does not process orders on Weekends and Holidays.

SHIPPING FEES

CUATRO offers Free UPS Ground Shipping on orders not requesting CUATRO Shoe Boxes. Orders requesting CUATRO Shoe Boxes are charged a $10.00 flat rate. Hawaii and Puerto Rico are charged a $15.00 flat rate. During SALES, these shipping rates are subject to change for the duration of the SALE. Our Free Shipping policies may change when CUATRO is offering site-wide promotions.

TRACKING YOUR PACKAGE

Once your order is shipped, you will receive an automated email with your tracking number. If you have not received a tracking number, your order has not left the warehouse, and we are working on it.

LOST PACKAGES

CUATRO ships to the address entered by the customer and does not require a delivery signature. CUATRO is not responsible for lost or stolen packages.

ORDER CHANGES

If you need to make a change to your order, including sizes, styles, or addresses, CUATRO requests that you contact us immediately to cancel your order before it ships. If you are too late, please contact customer service to make further arrangements.

PO BOXES OR MILITARY BOXES

CUATRO does not ship to PO Boxes or Military APO, FPO, and DPO destinations.